Frequently Asked Questions

Fuel is the credit unit that powers BJJ and Snowboard scans — each location reconnaissance consumes 1 unit. Adventure Trek reports use a separate direct-purchase model and do not consume Fuel. You can replenish fuel by purchasing a one-time Tactical Pack or subscribing to a Nomad Pass.

BJJ and Snowboard reports are divided into a summary layer and a locked layer. Keys permanently unlock the full details of a specific report, including detailed environmental warnings, verified advantages, and all original reference sources. Adventure Trek reports are fully unlocked at the time of purchase — no Key is required.

The system annotates each report with a Confidence Index. When publicly available information is limited, the index will be lower. We recommend consulting the report's Verdict alongside your own judgment before making important decisions.

The system is currently optimized for Brazilian Jiu-Jitsu (BJJ) and Snowboard/Ski destinations worldwide. We are continuously training the model to support more niche outdoor sports.

Yes. The system has multilingual processing capability and ingests signals in English, Chinese, Japanese, and other local languages relevant to the target region.

Payments are processed by our authorized reseller, Lemon Squeezy. Under digital content regulations, if your assets (fuel or keys) have not been consumed, you may request a refund within 14 days of purchase by contacting support@offtracksignal.app.